Library Delivering digital services: this much I have learned Matt Edgar shares the things he has learned delivering digital services, so that you don't need to learn them the hard way yourself.
Library How we use OKRs on GOV.UK "Objectives and key results (OKRs) is a simple tool to create measurable goals for agile teams. It provides a framework for defining objectives, how teams will achieve those outcomes, and tracking their progress. It’s a light-touch way of setting goals and focus.
Library Blogging and working in the open There’s lots of ways of working in the open, blogging is just one of them.
Library Funding product teams, not projects Over the last year Defra has started making the transition from focussing on projects to focussing on teams. The results of this have been great. More stability has meant work gets done more quickly, meaning we can deliver more great services for our users. “Focus on teams, not projects” even made it to the top of our list of digital principles.
Library The Importance of Product Management in Government ...the approach taken to build and deliver digital products needs to evolve to take advantage of modern software development methods including agile iterative development, human centered design, and continuous delivery.
Library Digital leadership: changing your whole approach, not just doing better digital projects We want to make the internet work for everyone. For that to happen, our public, civic and business leaders need to become digital leaders — not just so that they can manage specifically digital programmes and projects, but so that they can make sure their entire organisations are relevant and effective in a digital age.
Library Digital is something you are If you’re a leader or a manager of people, part of your job is telling them that they’re allowed to think and behave that way. Most people, in most organisations, will be nervous of doing so unless they have permission from whoever’s in charge. So if you’re in charge, grant that permission. If you want your organisation to change, or if you want to bring about true transformation, grant your people the freedom to think and behave in new ways.
Library An introduction to Wardley (Value Chain) Mapping A comprehensive introduction to the process of mapping value chains, which helps you focus on what really matters.
Library INVEST in Good Stories, and SMART Tasks A pidgin language is a simplified language, usually used for trade, that allows people who can’t communicate in their native language to nonetheless work together. User stories act like this. We don’t expect customers or users to view the system the same way that programmers do; stories act as a pidgin language where both sides can agree enough to work together effectively.
Library New Operating Models for Local Government – Understanding the Variables Importantly, I want to emphasise that exploring new operating models entails fundamentally rethinking the role of a local authority and what it's uniquely placed to do for its community.