Blog Is there a role in reformed public services for ‘system navigators’? 7 July, 202420 September, 2024 I’ve been mulling a bit on what could be funded at the front line of local public service delivery, were we to save a bunch of cash at the back end by harmonising some bits of IT and digital spend. The driving force, remember, for this drive for consolidation is not some techno-utopian centralised vision, but…
Library Making government as a platform real If you want a natively digital nation, or a state, or a city, or whatever, my message today is you actually need to be bold enough to create some new institutions; institutions that are of the internet, not on the internet.
Library An introduction to Wardley (Value Chain) Mapping A comprehensive introduction to the process of mapping value chains, which helps you focus on what really matters.
Library New Operating Models for Local Government – Understanding the Variables Importantly, I want to emphasise that exploring new operating models entails fundamentally rethinking the role of a local authority and what it's uniquely placed to do for its community.
Library Six alternatives to traditional top down public service delivery Many councils have made it this far by cutting back on their existing model of public service delivery - in some cases right to the bone. But what do they do when all the incremental cuts that can be made have been made? One potential avenue may be to ask if there is a completely different operating model for addressing a particular need.
