Blog I think we need an “Institute for Digital Public Services” 21 November, 202421 November, 2024 Where’s the centre of gravity for conversations about how we can and should be leveraging the digital revolution for the benefit of society through our public services? I think about the flurry of activity when James Plunkett kicked off a debate a few months ago⬈ about ‘local GDS’ or the more recent excitement caused by the…
Article Structural solutions for structural problems 19 June, 202420 September, 2024 There have been several articles published in various locations over the years about whether some kind of GDS type agency might help local councils get better at digital (by which I mean technology, online experience, and data). It was when the question was first posed back in 2012 that saw LocalGovDigital emerge as a community…
Article Three levels of digital change 13 October, 202320 September, 2024 Even if we adopt Tom Loosemore’s definition of digital – and we probably should – it’s still necessary to interpret it in the context of the service you are looking to digitise. I’ve worked out a really simple framework for thinking about this, by dividing the options into three distinct levels, or approaches to, digital change.…