Library Boring magic Recently I’ve been working on a team thinking about what digital government services might be like in the near future. Conor, our interaction designer, summed up the last 9 years rather well. ‘We essentially create boring magic.’
Library Internet-era ways of working Our definition of digital says: “Applying the culture, processes, business models & technologies of the internet-era to respond to people’s raised expectations.” Once they’ve heard that, the next thing people always ask us is: “OK. But how? How do I make that happen in my organisation?”
Library What makes someone a good digital leader? ...people from across the Government Digital Service reflect on the role that digital leaders can have in transformation and the qualities a good digital leader should have.
Library Delivering digital services: this much I have learned Matt Edgar shares the things he has learned delivering digital services, so that you don't need to learn them the hard way yourself.
Library Blogging and working in the open There’s lots of ways of working in the open, blogging is just one of them.
Library Digital leadership: changing your whole approach, not just doing better digital projects We want to make the internet work for everyone. For that to happen, our public, civic and business leaders need to become digital leaders — not just so that they can manage specifically digital programmes and projects, but so that they can make sure their entire organisations are relevant and effective in a digital age.
Library Digital is something you are If you’re a leader or a manager of people, part of your job is telling them that they’re allowed to think and behave that way. Most people, in most organisations, will be nervous of doing so unless they have permission from whoever’s in charge. So if you’re in charge, grant that permission. If you want your organisation to change, or if you want to bring about true transformation, grant your people the freedom to think and behave in new ways.
Library What a digital organisation looks like There’s been a lot of work to define what a good digital service looks like (see for example the government’s Digital Service Standard). It’s less obvious what to do if you want to make your whole organisation digital, and there are even fewer success stories to model yourself on.
