Library A plea for the lost practice of information architecture How the Winchester Mystery house shows us what we risk if we conflate agile with constant bottom-up iteration and don't do any information architecture.
Library I Will F**king Piledrive You If You Mention AI Again The recent innovations in the AI space, most notably those such as GPT-4, obviously have far-reaching implications for society, ranging from the utopian eliminating of drudgery, to the dystopian damage to the livelihood of artists in a capitalist society, to existential threats to humanity itself.
Library Public sector design — time for a reset Public services should work much harder for the public. However, the new UK government isn’t going to meet its aspirations for digital and data unless it resets the public sector’s approach to design.
Library Tech has no answers for you These are people who believe in spending massive amounts of public money to enrich themselves while they make shitty tunnels under Las Vegas or drop off scooters on city sidewalks or chase self-driving cars, so firmly believing that these are total solutions ready to solve all problems right now, in complete ignorance of any existing systems or mechanism or solutions that exist.
Library Building a data driven public sector This presentation unpacks the OECD’s Data-Driven Public Sector framework that I developed with Barbara Ubaldi, Jacob Arturo Rivera Perez and Lucia Chauvet. That framework drew heavily on the working paper – “A data-driven public sector” – authored by Charlotte van Ooijen which I completed for publication.
Library Agile or not, it’s all about your worldview What do you believe about how the world works? Do you believe it works like a machine, that a cause always leads to an effect and that makes the world predictable? Or do believe it works in random ways, where sometimes a cause doesn’t have the expected effect and sometimes effects appear from unknown causes, that the way the world works is unpredictable and emergent.
Library Bringing innovation methods to local government Over the past year, our journey towards bolstering our innovation practice has been both rewarding and insightful. As you might expect, our focus on innovation is not merely about adopting new technologies or data platforms, but about creating a culture that embraces continuous improvement.
Library How to build an intranet When I started at the Royal Borough of Greenwich, I joined a team tasked with redesigning our staff intranet. We’re now 3 years, 1 live product, 2 releases and several iterations into this work. What follows is my attempt to write something about it.
